SolarSesame Referral Program Terms & Conditions
Effective Date: October 18, 2026
These Referral Terms & Conditions (“Terms”) govern participation in referral opportunities offered by SolarSesame, Inc. (“SolarSesame,” “Company,” “we,” “us,” or “our”).
By registering, submitting a referral, or participating in a referral offer, you (“Referrer,” “Referral Partner,” or “Participant”) agree to these Terms and the applicable referral offer conditions.
1. Program Overview
SolarSesame allows eligible individuals and businesses to earn referral rewards by introducing prospective customers interested in solar, battery storage, and other eligible services offered by SolarSesame.
Participants are responsible for making introductions only. SolarSesame handles customer consultations, proposals, pricing, financing coordination, permitting, installation, and customer service.
Participation does not guarantee referral acceptance, customer conversion, or minimum earnings.
2. Referral Rewards
The applicable referral reward amount, eligibility requirements, and payment conditions are determined by the specific referral offer through which a Participant registers or submits a referral.
The reward amount and payment terms displayed or otherwise provided in writing by SolarSesame at the time a referral is accepted will govern that referral.
SolarSesame may offer different referral rewards, payment schedules, promotional incentives, and eligibility criteria to different Participants or referral channels based on legitimate business considerations and applicable law.
Referral rewards and payment privileges are not transferable between Participants or referral offers. Participation in one offer does not entitle a Participant to the rewards, incentives, or payment terms available under another offer.
SolarSesame may increase, decrease, or otherwise modify referral rewards and promotional offers for future referrals at any time.
Changes will apply prospectively and will not affect the reward amount or applicable payment terms assigned to previously accepted referrals.
Only one referral reward is payable per qualifying customer project unless SolarSesame expressly agrees otherwise in writing.
Submitting a referral, scheduling an appointment, or introducing a potential customer does not automatically establish entitlement to compensation.
3. Qualifying Referrals
A referral qualifies for consideration only when all applicable requirements are satisfied:
- The referral is submitted through an approved SolarSesame referral channel.
- The prospective customer has expressed genuine interest in an eligible SolarSesame service.
- The Participant has obtained the customer’s permission to share their contact information.
- The customer is not already an active SolarSesame sales prospect or a previously accepted referral.
- SolarSesame accepts the referral as eligible.
- The customer and project meet the applicable offer’s property, financial, technical, and service-area requirements.
- The customer enters into an eligible agreement with SolarSesame.
- All applicable reward earning and payment conditions are satisfied.
SolarSesame reserves the right to determine project eligibility based on roof suitability, property ownership, financing qualification, installation feasibility, service availability, and other reasonable business or technical considerations.
Projects that do not meet the applicable referral offer’s eligibility requirements may be rejected.
Submitting a referral does not guarantee acceptance or payment.
4. Duplicate Referrals and Customer Attribution
SolarSesame will generally recognize the first valid, documented referral accepted into its system.
A referral is not eligible for compensation if the customer:
- Is already an active SolarSesame sales prospect.
- Has previously been referred through another accepted referral submission.
- Was submitted using false, incomplete, or misleading information.
- Does not meet the applicable offer’s eligibility requirements.
SolarSesame’s customer relationship management (CRM) and referral records will serve as the primary records for determining referral attribution, subject to correction of documented errors.
Referrals expire 180 days after submission unless SolarSesame confirms that the associated opportunity remains active.
Participants are not entitled to rewards on future purchases, additional projects, or repeat transactions involving the same customer unless SolarSesame expressly agrees otherwise in writing.
5. Referral Payment Terms
Referral rewards become payable upon satisfaction of the eligibility and payment conditions established by the applicable referral offer.
Unless the applicable offer expressly provides otherwise, referral rewards are earned after the qualifying installation or contracted service has been substantially completed.
SolarSesame may offer eligible Participants accelerated payment arrangements, including payments following customer contract execution and submission of required documentation.
Any payment issued before the applicable reward earning milestone is a conditional advance against a future earned reward.
SolarSesame may require verification of referral eligibility, customer documentation, financing status, and expiration of any legally required cancellation period before processing payment.
Eligible rewards will generally be processed within 30 days after the applicable payment conditions have been satisfied and required payment or tax documentation has been received, unless the applicable offer specifies a different timeframe.
Payment may be made by check, electronic transfer, gift card, or another method specified by SolarSesame or the applicable offer.
SolarSesame may reasonably delay a disputed payment while investigating eligibility, duplicate submissions, suspected fraud, or compliance concerns.
6. Cancellations, Refunds, and Recovery of Unearned Payments
If a referral reward is advanced before it is finally earned and the associated project is subsequently canceled, rescinded, determined to be ineligible, or otherwise fails to satisfy the applicable earning requirements, the advance is unearned and subject to repayment.
This includes circumstances such as:
- Customer cancellation or rescission.
- Financing rejection, withdrawal, or failure to satisfy required financing conditions.
- Failure to complete required customer documentation.
- Duplicate, fraudulent, unauthorized, or otherwise ineligible referrals.
- Project cancellation before the applicable completion milestone.
Where permitted by law, SolarSesame may offset an unearned advance against future referral payments after providing an itemized explanation.
If no future payments are available, the Participant agrees to repay the unearned advance within 30 days after receiving written notice and supporting details.
SolarSesame may suspend further advance payments while an outstanding repayment obligation remains unresolved.
Rewards that have been fully earned will not be recovered solely because SolarSesame subsequently changes its policies or terminates a referral offer.
Nothing in these Terms authorizes deductions or repayment demands prohibited by applicable law.
7. Referral Partner Responsibilities
Participants are authorized to introduce prospective customers and share SolarSesame-approved referral materials.
Unless separately authorized in writing and appropriately licensed or registered where required, Participants may not:
- Negotiate pricing, financing, or customer contract terms.
- Sign agreements or make binding commitments on SolarSesame’s behalf.
- Promise specific savings, tax credits, rebates, financing approvals, equipment availability, warranties, or installation dates.
- Collect customer deposits, payments, or sensitive financial information on SolarSesame’s behalf.
- Represent themselves as SolarSesame employees, licensed contractors, or authorized sales agents.
- Perform activities requiring a contractor license or home improvement salesperson registration.
- Use SolarSesame’s trademarks, logos, or marketing materials without authorization.
- Make false, misleading, or unauthorized representations about SolarSesame or its services.
All customer consultations, contracts, financing coordination, permitting, installations, and customer service remain under SolarSesame’s control.
8. Marketing, Privacy, and Legal Compliance
All Participants must comply with applicable federal, state, and local laws, including advertising, privacy, telemarketing, consumer protection, and contractor licensing requirements.
Participants may not generate referrals through:
- Unlawful robocalls or automated text messages.
- Unsolicited mass communications prohibited by law.
- Purchased contact lists without appropriate permissions.
- False or misleading advertising.
- Unauthorized use of SolarSesame’s identity or trademarks.
- Other deceptive or unlawful marketing practices.
Participants must obtain appropriate permission before sharing prospective customers’ personal information.
Submitting customer information does not, by itself, establish consent for SolarSesame to send automated marketing calls or text messages.
Participants must disclose their financial relationship with SolarSesame whenever required by law.
Participants are responsible for their own marketing activities and expenses unless otherwise agreed in writing.
SolarSesame may reject referrals or decline compensation where participation or payment would violate applicable law.
9. Eligibility and Professional Restrictions
Participants must be at least 18 years old and legally eligible to participate.
Certain professionals, including real estate agents, mortgage brokers, insurance agents, and other licensed or regulated professionals, may be subject to additional restrictions concerning referral compensation.
Each Participant is responsible for ensuring that participation and acceptance of referral rewards are permitted under applicable laws, professional obligations, and employer policies.
SolarSesame may request additional compliance documentation or decline participation where legally necessary.
Nothing in these Terms authorizes compensation prohibited by law or activities requiring a license or registration that the Participant does not possess.
10. Independent Relationship
Participants act independently and are not employees, agents, franchisees, joint venturers, or legal representatives of SolarSesame.
Participation does not create an employment relationship or entitlement to employee benefits.
Participants are responsible for their own taxes, applicable licenses, insurance, and operating expenses.
SolarSesame may require a completed Form W-9 or other applicable tax documentation before issuing payments and may report referral rewards to tax authorities as required by law.
11. Customer Relationships and Confidentiality
SolarSesame retains control over customer consultations, proposals, pricing, financing, contracts, installations, and customer service.
Submitting a referral does not provide the Participant with ownership of the customer relationship, an exclusive territory, or a right to rewards on future customer transactions.
Participants must protect confidential SolarSesame business information and customer information received in connection with the referral relationship.
SolarSesame retains ownership of its trademarks, websites, software, marketing materials, and other intellectual property.
Any permission to use SolarSesame marketing materials is limited, nonexclusive, and revocable.
12. Fraud, Abuse, and Prohibited Activities
The following activities are prohibited:
- Submitting fake, fabricated, or misleading referrals.
- Submitting customer information without appropriate permission.
- Repeatedly submitting the same customer under different identities.
- Manipulating referral attribution or reward eligibility.
- Offering unauthorized customer incentives or rebates.
- Misrepresenting the Participant’s relationship with SolarSesame.
- Engaging in unlawful marketing, solicitation, or sales activities.
- Any other fraudulent or deceptive conduct connected with the referral relationship.
SolarSesame may investigate suspected violations, reject ineligible referrals, suspend participation, terminate referral privileges, and recover improperly paid amounts where permitted by law.
These remedies do not authorize withholding rewards that have been legally earned and are undisputed.
13. Changes to Referral Offers and Termination
SolarSesame reserves the right to modify, suspend, or discontinue referral offers, including reward amounts, eligibility criteria, payment milestones, accelerated payment privileges, and promotional incentives.
Changes to reward amounts apply only to referrals accepted after the updated reward becomes effective.
Material changes to other conditions will apply prospectively with reasonable notice.
SolarSesame will honor the reward amount and applicable payment terms in effect when a referral was accepted, provided the referral ultimately satisfies the relevant eligibility and earning requirements.
SolarSesame may terminate participation for violations of these Terms, fraud, legal compliance concerns, or legitimate business reasons.
Termination does not eliminate valid obligations to pay previously earned rewards or repay unearned advances.
14. Limitation of Liability
Referral opportunities and associated websites are provided on an “as available” basis.
SolarSesame does not guarantee referral acceptance, customer conversion, project approval, financing approval, installation, platform availability, or minimum earnings.
To the maximum extent permitted by law, SolarSesame will not be liable for indirect, incidental, special, consequential, or punitive damages arising from participation in referral opportunities.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limits a Participant’s right to recover compensation legally owed.
15. Indemnification
To the extent permitted by law, Participants agree to indemnify and hold harmless SolarSesame and its officers, employees, and affiliates against third-party claims, damages, penalties, and reasonable legal expenses arising from the Participant’s unlawful marketing, fraud, unauthorized representations, misuse of personal information, or material violation of these Terms.
This obligation does not apply to losses caused by SolarSesame’s own negligence, misconduct, or legal violations.
16. Governing Law and Disputes
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
The parties agree to first attempt to resolve disputes through good-faith written communications.
Unless applicable law requires otherwise, disputes arising from these Terms will be brought before the appropriate state or federal courts located in Alameda County, California.
Nothing in this section limits rights or remedies that cannot legally be waived.
17. General Provisions
These Terms, together with the applicable referral offer and incorporated Privacy Policy, constitute the agreement governing participation in the referral relationship.
The reward amount, eligibility criteria, and payment conditions published or otherwise provided in writing for the applicable offer are incorporated into these Terms.
If a separate written agreement signed by SolarSesame conflicts with these Terms, the signed agreement controls to the extent of that conflict.
If any provision is found unenforceable, the remaining provisions remain effective.
Failure to enforce a provision does not constitute a waiver.
SolarSesame may assign its rights and obligations in connection with a merger, acquisition, reorganization, or sale of substantially all relevant business assets.
18. Contact Information
SolarSesame, Inc.
Website: www.SolarSesame.com
For questions regarding referral eligibility, rewards, payments, or these Terms, please contact SolarSesame through its official website.
By submitting a referral or participating in a SolarSesame referral offer, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
